Privacy Policy

Effective Date: August 18, 2026

Website: ecbcommunicationconsulting.com

ECB Communication Consulting (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect through ecbcommunicationconsulting.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

  • Contact and inquiry forms — name, email address, phone number, and any message or details you submit.
  • Scheduling/booking — when you book a call or session through our scheduling tool, we (and our scheduling provider) collect your name, email, phone number, time zone, and any notes you provide.
  • Email/newsletter signup — your email address, and name if provided, when you subscribe to updates or a mailing list.
  • Client and program information — if you become a coaching or training client, we may collect additional information relevant to your program, such as career background or goals you choose to share with us.
  • Testimonials — feedback, quotes, or reviews you voluntarily submit for us to display.

Information collected automatically:

  • Usage and device data — such as IP address, browser type, device type, pages viewed, and referring URLs, collected through cookies and similar tracking technologies (for example, via analytics tools).
  • Cookies — small data files stored on your device to help the Site function, remember preferences, and understand how visitors use the Site. You can control cookies through your browser settings; disabling them may limit some Site features.

We do not knowingly collect payment card information directly on the Site. If you make a payment for a program or service, that payment is handled by the applicable payment processor or invoicing tool, subject to that provider’s own privacy practices.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you;
  • Schedule and manage coaching, training, or workshop sessions;
  • Provide, personalize, and improve our Services and the Site;
  • Send newsletters, program updates, or marketing communications (only where you’ve opted in, and you can unsubscribe at any time);
  • Display testimonials you’ve authorized us to share;
  • Monitor and analyze Site usage and performance;
  • Comply with legal obligations and protect the security of the Site and our business.

We do not sell your personal information.

3. How We Share Information

We share information only as follows:

  • Service providers — third parties who help us operate the Site and deliver Services, such as our website host, email/marketing platform, and scheduling tool. These providers are only permitted to use your information to perform services on our behalf.
  • Legal reasons — if required by law, subpoena, or legal process, or to protect the rights, property, or safety of ECB Communication Consulting, our clients, or others.
  • Business transfers — if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy or a comparable one.

We do not share your information with third parties for their own independent marketing purposes without your consent.

4. Cookies and Analytics

We may use cookies and analytics tools (such as website analytics services) to understand how visitors use the Site and to improve it over time. These tools may collect information such as pages visited, time on page, and general location (city/region level, based on IP address). You can manage or disable cookies through your browser settings. Because there is no consistent industry standard for responding to browser “Do Not Track” signals, our Site does not currently respond differently based on that setting.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business and client records, and comply with legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

6. Data Security

We use reasonable administrative and technical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion of your information, and opt out of the “sale” or “sharing” of personal information (we do not sell or share personal information for cross-context behavioral advertising). To exercise these rights, contact us using the information below.

European Economic Area, UK, and other jurisdictions: If applicable data protection law gives you rights such as access, correction, deletion, restriction, portability, or objection to processing of your personal information, you may exercise those rights by contacting us. Where we rely on your consent (for example, for marketing emails), you may withdraw that consent at any time.

All visitors: You may unsubscribe from marketing emails at any time using the link in those emails, and you may request that we delete your contact information by emailing us directly.

We will respond to verified requests within the time required by applicable law.

8. Children’s Privacy

The Site and Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Third-Party Links

The Site may contain links to third-party websites or embed third-party tools (for example, scheduling or social media platforms). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. International Visitors

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and service providers may be located, which may have different data protection laws than your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

ECB Communication Consulting Email:  lori@ecbcommunicationconsulting.com Location: Phoenix, Arizona